International and European Shipping & Delivery (Updated 25/087/20)
We're working to add new countries all the time (please bear with us!) but, currently, we are very happy to deliver to Ireland, Gibraltar, Sweden, Switzerland, Poland, Austria, Hungary, New Zealand, Australia, Czech Republic, Finland, Denmark, France, Germany, Belgium, Luxembourg, Lithuania, Holland, Italy, Slovenia, Spain, Portugal and, where we can, to Canada, New Zealand, Japan and the USA!
For full details, please see our International Shipping tables below.
Generally speaking? The more you spend....the more you save! Free shipping to select European destinations from £150! :)
We're delighted to now be able to offer FREE DELIVERY to all European destinations on orders over certain amounts as below!
|Italy (DPD Only)||3-4 Days||23.99||20.99||16.99||11.99||4.99||FREE|
|Switzerland (w/ £25 Customs Fee)||3-4 Days||39.99||34.99||29.99||24.99||19.99||FREE|
|Spain (DPD only)||3-5 Days||23.99||20.99||16.99||11.99||4.99||FREE|
|Czech Republic||4-6 Days||15.99||13.99||10.99||7.99||FREE||FREE|
|United States||3-5 Days||Shipped via Air. Air rates vary by weight - please see final shipping estimate at checkout.|
|Australia||3-10 Days||Shipped via Air. Air rates vary by weight - please see final shipping estimate at checkout.|
|New Zealand (NEW!)||3-10 Days||Shipped via Air. Air rates/services vary by speed/weight - please see final shipping estimate at checkout.|
|Israel (NEW!)||3-10 Days||Shipped via Air. Air rates/services vary by speed/weight - please see final shipping estimate at checkout.|
|Japan (NEW!)||2-4 Days||Shipped via Air. Air rates vary by weight - please see final shipping estimate at checkout.|
All parcels will be sent fully tracked and will require signature on delivery. All delivery times are estimates as your parcel's transit can easily be heavily affected by Customs delays and other unforeseen circumstances arising from the greater, cross-border distances involved.
Prices quote are based on sending one (1) parcel/container to the destination address. Should your order be heavy/bulk (> 30kg) extra fees may apply as consignment will have to be split into multiple boxes, multiplying the freight costs in to us.
International Shipping Caveats/Disclaimers
Any Customs Fees owing on arrival in your country are your responsibility, payable prior to delivery (except in the case of Switzerland and Norway when, unfortunately, we have no choice but to charge the £25 Customs Fee up front. Sorry!)
Due to the longer transit times involved and our limited control over the remote partner couriers involved and limited knowledge of local environs and climate we must ask you accept full responsibility for the state in which your products arrive (whether down to extensive Customs delays beyond our control or less efficient/timely postal services available in your country/territory). Please especially take note where our particularly perishable products are concerned (eg. Swolesome Foods bars, Jim Buddy donuts).
All estimate/transit times stated for international parcels are, obviously, Customs dependent. We have NO control over Customs processes and scheduling in your territory and cannot be held responsible for any delays, losses or costs incurred. Orders are placed at your own risk in full acknowledgement of this fact.
If you have any concerns, please contact us in advance of ordering to get our advice vis-a-vis the products you are looking at purchasing or, with the above in mind, refrain from purchasing our more perishable/climate-sensitive food items if you feel delays and damage are likely (your local knowledge will often be far better than ours).